Terms & Conditions

General Terms

  • By using these services you are agreeing to these Terms & Conditions
  • Consultations are free
  • Work can be accepted from the client by phone or email
  • For large projects cost and time will be discussed and agreed with the client
  • All work carried out by virtually elite is proof-read, however final proof-reading lies with the client
  • Whilst we endeavor to provide an elite level of service, we do not accept liability or financial/business responsibility for any work produced by Virtually Elite. We do not accept responsibility for the success or failure of clients' businesses.
  • We reserve the right to reject any work

Payment Terms

  • Payments are to be made by bank transfer
  • Packages are billed on the last working day of each calendar month
  • Payments are due within 5 days from the date of the invoice
  • Overdue invoice may result in interest charges
  • Packages do not carry over from month-to-month and any additional or unused hours are charged at the agreed hourly rate
  • Any additional costs incurred will be invoiced separately to the client as expenses
  • In the event our services being terminated the client agrees to pay for all work completed up to that point at the agreed hourly rate
  • Ad-hoc hours are billed in 30 minute increments
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